Terms & Conditions
Effective Date: June 2, 2025
Welcome to Casual Robe! By using our website or placing an order, you agree to the following terms and conditions. Please read them carefully before shopping.
1. General Information
- The website www.casualrobe.com is owned and operated by Casual Robe, located at A843 Block 12, Gulberg Town, F.B. Area, Karachi.
- We reserve the right to update or change any part of these Terms & Conditions at any time. Continued use of our site means you accept those changes.
2. Products & Orders
- All products displayed on the website are subject to availability.
- We make every effort to display accurate colors and descriptions, but we cannot guarantee your device’s screen will show colors precisely.
- We reserve the right to refuse or cancel any order for any reason, including stock issues, pricing errors, or suspected fraud.
3. Payments
- All prices are listed in PKR (Pakistani Rupees) and are inclusive of applicable taxes unless stated otherwise.
- We accept major debit/credit cards and other secure payment options.
- Your payment information is never stored on our servers and is processed securely via third-party providers.
4. Shipping Policy
We strive to get your order to you as quickly and safely as possible.
Processing Time:
Orders are typically processed within 1–2 business days.
Delivery Time:
Standard delivery across Pakistan usually takes 3–5 business days, depending on your location.
Shipping Charges:
Shipping fees will be calculated and shown at checkout. Free shipping may be offered on select promotions or order amounts.
Delays:
We are not responsible for shipping delays due to weather, carrier issues, or incorrect address details provided by the customer.
Tracking:
Once your order ships, you’ll receive a tracking number via email to monitor your delivery.
5. Return & Refund
We accept returns within 2 days of receiving your order. Please review our full Return & Refund Policy for detailed instructions.
6. Intellectual Property
All content on this website (images, logos, designs, text) is the property of Casual Robe and is protected by intellectual property laws. You may not copy, reproduce, or use it without written permission.
7. Privacy
We take your privacy seriously. Please read our full Privacy Policy to understand how we collect and use your data.
8. Contact Us
If you have any questions or concerns regarding these Terms & Conditions, feel free to contact us:
Casual Robe
A843 Block 12, Gulberg Town, F.B. Area, Karachi
Email: customercare@casualrobe.com
