Shipping Policy

Thank you for choosing our Casualrobe! We’re committed to ensuring a seamless and reliable shipping experience for our customers. Here’s an overview of our shipping policy:

Order Processing Time:

Once your order is placed, please allow 1-3 business days for processing. During peak seasons or sales, it might take slightly longer, but we strive to dispatch your order as quickly as possible.

Shipping Methods:

We offer several shipping options to cater to your needs. Our standard shipping typically takes between 3 and 7 business days for domestic orders, while international shipping times may vary depending on the destination and customs clearance.

Shipping Costs:

WORLD WIDE FREE SHIPPING

Order Tracking:

Once your order has been processed and shipped, you will receive a confirmation email containing a tracking number. This tracking number allows you to monitor the status and location of your package.

International Shipping:

For international orders, please note that customs duties, taxes, and additional fees may apply depending on your country’s regulations. These charges are the responsibility of the customer.

Shipping Restrictions:

Some countries or regions may have restrictions on certain leather products. Please check your local regulations before placing an order.

Address Accuracy:

It’s crucial to provide accurate shipping information during checkout to ensure timely delivery. We are not responsible for delays or additional costs incurred due to incorrect addresses supplied by the customer.

Shipping Delays:

While we strive to meet our delivery estimates, unforeseen circumstances such as weather conditions, holidays, or carrier delays might affect the shipping schedule. We appreciate your patience and understanding during such situations.

Shipping Partners:

We collaborate with reputable shipping carriers to deliver your orders safely and efficiently. However, if you encounter any issues with delivery, please contact our customer service team, and we’ll assist you in resolving the matter.

Order Modifications and Cancellations:

Once an order has been processed and shipped, modifications or cancellations may not be possible. Please reach out to our customer service team immediately if you need to make changes to your order. If you have any further questions or require assistance regarding our shipping policy, feel free to contact our customer service team. Your satisfaction is our priority, and we’re here to ensure a smooth shipping experience for all our valued customers.